Infrastructure and service providers
Amazon Web Services (AWS)
Purpose: Infrastructure hosting, load balancing, and networking
Google Cloud Platform (GCP)
Purpose: File storage and messaging services
MongoDB Atlas
Purpose: Managed NoSQL database
Google Pub/Sub
Purpose: Message queueing and event processing
AWS EventBridge
Purpose: Event-driven automation and integration services
Twilio
Purpose: Delivery of SMS and email notifications
Other service providers
Beakon also uses certain third-party AI services to support processing of publicly sourced emergency radio communications as part of its threat intelligence pipeline. These services are used to help structure and enrich radio-derived intelligence, such as generating incident headlines and descriptions, and extracting likely locations from transcribed audio. These services do not process customer environments or customer-generated content.
Anthropic Claude API
Used to process transcriptions of publicly sourced emergency radio communications to help generate structured incident outputs, including headlines, descriptions, and location extraction.
OpenAI Whisper API
Used for automated transcription and translation of publicly sourced emergency radio communications.
OpenAI ChatGPT API
Used to analyze and structure transcribed emergency radio communications into standardized threat intelligence events, including classification, summarization, and enrichment of incident data.
Updates
Beakon may update this list from time to time as its services evolve.
For questions regarding Beakon’s subprocessors or service providers, please contact your Beakon representative.